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Frequently Asked Questions
What table size is best for me?
The standard size of a table is 28 inches wide by 72-73 inches long. With the headrest, it is 83 inches long. This standard table matches the needs of the client who has an average body size and for the bodyworker who is less than 5 foot 9. Most body workers prefer to work with a 29 or 30-inch table, especially if they are over 5 foot 9 inches. The 30-inch table, however, is 2 to 3 pounds heavier than the standard table.
What is the best table for my practice?
All Master Massage™ Tables are multi-purpose tables. They work for all massage techniques. In selecting a table, you may wish to consider the following:
* Although the Master Massage™ tables are not made specifically for Reiki and cranial sacral bodywork, they provide enough legroom to work well with these techniques.
* If you practice Shiatsu, you should choose a push-lock table (instead of an auto-lock table), because a push-lock table can be placed directly on the ground, with the legs folded up inside -- allowing you to work with your clients on the ground.
* For Osteopathic methods, choose a table with 2 inches or less of padding.
* All of our tables are oil proof and waterproof; but be sure to clean your table with a light soap if you are practicing Ayurveda (oil massage) and using large amounts of oil.
* Most of our massage tables come with a Multi-adjustable Headrest and all are height adjustable.
Why should I choose your new Masterlite and what are the advantages?
This table is your best choice if you:
* travel a lot
* cannot carry much
* visit clients at their homes
* had or have back problems
* want to impress clients with a table that has an extraordinarily beautiful design
* want a light weight table but do not want to compromise on stability and quality
* are price-conscious
Which headrest is best for my practice?
Our Multi-Adjustable Headrest is quite flexible, and will meet the needs of any bodyworker or client.
Which thickness of foam should I look for in a table?
Some bodyworkers prefer a 2-inch thick padding, because it provides more resistance, and thus they can administer a more intense massage. On the other hand, some bodyworkers are more concerned with the client's comfort and thus choose a 3-inch thick padding. In either case, it is critical that you choose a table with dense, small-cell foam, so the table will retain its form after many years of use.
What is the advantage of the double lock system?
Double locks provide more stability for the table -- and thus for clients that feel uneasy on massage tables -- than just one lock. A single-lock table may sway slightly, taking away from your client's ease and relaxation.
What is the patented Auto Lock Frame and Leg System?
This system enables you to effortlessly set up your table in 5 to 10 seconds. There is no assembly required, and you can get to work right away.
How much weight does a Master Massage™ Table support?
All of our tables generally support at least 2,000 pounds of static weight and 500 pounds of working weight. Please see the individual table descriptions for more details.
What is a UL Listing?
"UL listing" means that the massage table has been tested by Underwriters Laboratory, an independent product quality verification organization in the U.S. Only the best massage tables have this certificate of excellence. By selecting a UL-listed table, you demonstrate to your clients your commitment to their safety. You may find that having a UL-listed table is an advantage, should a question of liability arise.
What should I do to keep my massage table in good condition?
After you first receive your massage table, it is a good idea to check all screws and knobs to verify that they are still tight. During transit, temperature changes and varying humidity levels may loosen them. This process will take only a couple of minutes.
To help maintain the table's stability in the future, follow this simple maintenance schedule: Every 1 to 6 months (depending on how frequently the table is used), or if you notice any looseness in the table, check and tighten:
* the 8 knobs for the height adjustment (by hand)
* the 8 screws on both wooden leg panels (use a screwdriver)
* all joints of the leg and frame system (use an Allen wrench)
What accessories do I need?
Most of our Master Massage™ tables are equipped with all of the accessories needed to start your bodywork. Yet we do offer some additional accessories, which are available on the "Accessories" page.
What should I do if I have a problem with my massage table or massage chair?
Please contact us either by phone or via email, and we will determine the best way to resolve the problem. Please see our Contact Us page.
How soon can I get my massage table?
Normally we ship via UPS. You should expect it to take 2 to 5 business days, unless we contact you and let you know otherwise. We provide you with a UPS tracking number via e-mail the same day that your package is shipped out.
How will my massage table be shipped?
Normally we ship via UPS. You should expect it to take 2 to 5 business days, unless we contact you and let you know otherwise. We provide you with a UPS tracking number via e-mail the same day that your package is shipped out.
How can I order my table?
You can order any of our products over our secure Web site (http://www.promassageworld.com/). We can also take your order via telephone. Please see our Contact Us page.
Is my credit card information secure?
On our Web site, your credit card information is collected via a secure, encrypted connection, and thus it is never exposed to a third party. Please look at our privacy and security policy on this Web site for more information.
How long have we been in business and do we have any bodywork experience?
Please read more on our About Us page.